A Strategic Guide to Metrics, Profitability, and Sustainable Growth

The Janitorial Margin Playbook

Achieve Higher Margins Without Cutting Quality

Margins in janitorial are tight, but smart operators find ways to grow profit, not just revenue. This free guide shows how top companies use benchmarks and systems to run leaner, win better jobs, and boost profitability.
Download the Free Playbook
Developed by Elite BSC and BrightGo
Elite BSC Content—Now Open to All
This clinic includes Elite BSC training and benchmarks that are typically available only to members. We’re opening this content to the full janitorial community for this session.

Most janitorial operators review their P&L monthly. By then, the margin is already locked in.The challenge isn't understanding what happened last month—it's knowing what to track this week to prevent margin erosion before it happens.

This clinic takes a different approach. We'll conduct a detailed review of Frantz Building Services' actual financials—a $20M janitorial operation—to examine what separates high-performing operators from the rest.
What You'll Learn
Enterprise-Ready Operations
How labor costs, overhead, and operational decisions flow through to net income
Where most operators leave money on the table
How to interpret P&L trends and spot early warning signs of margin erosion
The Critical Metrics
  • Which operational metrics predict profitability (and why most operators track the wrong ones)
  • How to monitor these metrics weekly without adding administrative burden
  • Practical systems for consistent tracking
Industry Benchmarks
  • Labor efficiency and overtime management
  • Budget variance and time theft indicators
  • Overhead ratios and margin performance
  • Job-level profitability thresholds
From Company-Wide to Job-Level Analysis
  • How to identify which specific accounts drive profitability—and which quietly erode it
  • Using Frantz's actual data to see the gap between aggregate numbers and reality
  • Red flags that signal problem accounts before they impact overall margins
Your Implementation Plan
Week 1
What to measure immediately
Week 2
How to establish baseline tracking
Week 3
When to take corrective action

Achieve Higher Margins Without Cutting Quality

Most janitorial companies know their revenue and payroll. But they don’t always know where they stand—how their numbers compare, or how much profit they’re leaving on the table. This guide is built to change that. Whether you’re just starting out or managing hundreds of cleaners, understanding your P&L and tracking the right KPIs is the first step to stronger margins.

You’re not just running a cleaning company. You’re running a margin engine.

Get the Benchmarks, Metrics, and Levers That Matter

Benchmarks that Matter

How top companies compare by size, competition, and ownership structure

Metrics That Move Margin

Track what actually moves margin— like labor %, time theft, and overtime

Job-Level Profitability

Spot underperforming accounts before they sink  your margins.

Calculations & Examples

See how minor improvements add up to major gains.

Actionable Fixes

Tactics to reduce overhead, improve scheduling, and protect every margin point.

How Do You Stack Up?

The guide includes real-world benchmarks and calculations based on Elite BSC data and BrightGo operator interviews.

P&L Fundamentals: Follow the Money

Built for Operators Who Want to Improve Profitability

This isn’t a finance manual. It’s a playbook written for janitorial owners, operators, and area
  • Track smarter, not harder
  • Catch margin leaks early
  • Build systems that support profitable growth
Whether you’re scaling quickly or just trying to run lean, this playbook helps you make better decisions, faster.

Download the Janitorial Margin Playbook

Real metrics. Smart benchmarks. Actionable insights.
Get the Free Guide
Privacy Policy
©2024. All rights reserved. BrightGo.

Get the Free Guide