Gerald leads BrightGo’s mission to modernize janitorial operations through data-driven software. A former product leader at Meta, Dropbox, and Stripe, he brings deep expertise in usability and systems design. Gerald speaks frequently at BSCAI and ISSA on how technology can drive efficiency and profitability for building service contractors.
Jeff brings over 40 years of operations and business development experience. At Elite BSC, he supports owners through training, coaching, and benchmarking programs that help strengthen day-to-day performance. Drawing on his decade at Frantz Building Services, Jeff writes about practical ways contractors can tighten budgets and protect margin.
Jordan is the owner of Elite BSC, where he helps janitorial companies strengthen profitability and leadership discipline. He also leads Frantz Building Services, a regional contractor he’s grown from $1.5 million to nearly $20 million in revenue. His writing blends firsthand operational experience with practical strategies for sustainable growth.
As Head of Customer Success, Olivia helps janitorial and facilities teams modernize operations through technology. She’s led large-scale software deployments for Fortune 500 companies, built customer success programs at high-growth startups, and previously ran her own commercial cleaning company—giving her firsthand insight into the industry. Olivia holds a degree in Building Construction from Georgia Tech.
Saagar builds the technology behind BrightGo’s real-time operations platform. With engineering experience from Harvard, Microsoft, Asana, and EDO, he’s passionate about turning complex workflows into simple, reliable tools. Saagar often writes and speaks about using data visibility to help contractors improve accountability and margin performance.
